We’ve all heard it: “If you’re not growing, you’re dying.” What does this really mean and what’s the best way to define growth? One of the most common goals, or key performance indicators (KPIs), is to increase revenue, usually meaning sales. This article will give context and set the stage...
Engage your employees for optimal results For a goal to be successful there must be some change involved. If nothing needed to change then you would already be achieving what you wanted, right? For a variety of reasons most people are typically resistant to change. Address the elephant in the...
Make Your Goals SMART It’s that time of year where many make New Year’s resolutions – unfortunately only 9% of people achieve their goal. Good intentions are a great start. Many fail because the goal is ill-defined, over-ambitious, or unrealistic. Your organization, just like us as individuals, is much more likely to achieve...
Originally published on LinkedIn, November 7, 2016 Lesson 1: If you don’t believe the culture of your organization affects its performance, reflect on team sports and think again. Lesson 2: We do love cute animal stories. Squirrel! Lesson 3: The first step in correcting a problem is to identify the...
Originally published on LinkedIn September 28, 2016 Wells Fargo’s management actions and inactions over the last several years have led to the organization now experiencing a real life worst case enterprise risk management scenario that hits all notes -- reputation risk, strategic risk, compliance risk, legal risk, market risk…it goes...
Originally published on LinkedIn September 21, 2016 This week finds Wells Fargo CEO John Stumpf facing heavy criticism and calls for his resignation in congressional hearings following last week’s $185 million fine levied by federal regulators. The crux of the issue is a poorly designed sales quota and incentive pay...
