Originally published on LinkedIn, November 7, 2016 Lesson 1: If you don’t believe the culture of your organization affects its performance, reflect on team sports and think again. Lesson 2: We do love cute animal stories. Squirrel! Lesson 3: The first step in correcting a problem is to identify the...
Originally published on LinkedIn September 28, 2016 Wells Fargo’s management actions and inactions over the last several years have led to the organization now experiencing a real life worst case enterprise risk management scenario that hits all notes -- reputation risk, strategic risk, compliance risk, legal risk, market risk…it goes...
Originally published on LinkedIn September 21, 2016 This week finds Wells Fargo CEO John Stumpf facing heavy criticism and calls for his resignation in congressional hearings following last week’s $185 million fine levied by federal regulators. The crux of the issue is a poorly designed sales quota and incentive pay...
